Air purifier 900 & 800 SeriesHEPA NanoProtect filter

Hello, Thank you for sharing your experience. We are sorry to learn that your product did not bring you complete satisfaction, your feedback is valuable and we take your comment seriously. We would like to better understand the situation and find a solution, we are available by private message on our social networks as well as on the support page of our Philips website. Please contact us to resolve the problem quickly and efficiently and assist you with the spare part needed. We will be glad to help you. The Philips Home Living Support Team.

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when replacement filters are not easily available. To assist you further, please contact our support team who can help check availability and possible solutions. Call us: 📞 +27 80 11 12 13 4 Mon, Tue, Wed, Thu, Fri, Sun: 07:00 – 18:00

Thank you for taking the time to share your experience, and we’re really sorry to hear about the frustration you’re facing with filter availability. We understand how disappointing it can be to have a great product that you’re unable to fully use. To assist you better with the availability of the FY0900/30 HEPA NanoProtect filter in Cape Town, we kindly recommend getting in touch with our local support team. They will be able to check stock status, advise on alternatives if available, or guide you on the best next steps. 📞 +27 80 11 12 13 4 🕘 Mon, Tue, Wed, Thu, Fri, Sun: 7:00 – 18:00 We truly appreciate your patience and feedback, and we hope to support you in getting your air purifier back to optimal use as soon as possible.

Thank you for sharing your feedback. We’re glad to hear that you’re happy with the performance of the air purifier, and we sincerely apologize for the frustration caused by the replacement filter being out of stock. We understand how inconvenient this situation is, especially when it prevents you from using the product as intended. To better assist you with availability updates or alternative options, please get in touch with our support team directly. They’ll be happy to guide you through the next steps. 📞 +27 80 11 12 13 4 🕘 Mon, Tue, Wed, Thu, Fri, Sun: 07:00–18:00 Thank you for your patience and understanding.

Thank you for your rating and review of the FY0900/30 HEPA NanoProtect filter. On behalf of the Philips team, I would like to thank you for taking the time to share your feedback with us. Undoubtedly, your satisfaction is of paramount importance to us, and we are deeply sorry for any inconvenience this may have caused. These filters should come in one piece and ready to be installed. We are here to help you with this, and for this we encourage you to contact us via our website support page https://www.home.id/support. Kind regards,

Hello, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is essential to us and we would be happy to better understand the situation. Could you provide more details via private message on our Philips Home social networks, as well as on the support page of our Philips website, so that we can help you quickly and efficiently regarding the availabilty of the part needed? We would be happy to assist you in any way we can. Philips Home Living Support Team